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Privacy Policy

Tallawah Outpost Privacy Policy

This Privacy Policy describes how Tallawah Outpost (“we,” “us,” or “our”) collects, uses, and protects the personal information of users (“you” or “your”) when accessing our website tallawahoutpost.com and booking our services.


1. Information We Collect
 

We collect and process the following types of information:

  1. Personal Information: Name, email, phone number, billing address, payment details, and identification details (e.g., passport number for regulatory purposes).

  2. Booking Information: Tour selections, date, time, and preferences.

  3. Technical Data: IP address, browser type, device information, and website usage analytics.

  4. Marketing Data: Preferences for receiving promotional materials and participation in surveys.

  5. User-Generated Content: Reviews, testimonials, and media uploads.
     

2. How We Use Your Information
We process personal data for the following purposes:

  • To provide and manage your bookings.

  • To process payments securely.

  • To send booking confirmations and service-related communications.

  • To improve user experience on our website.

  • To comply with legal and regulatory obligations.

  • For marketing and promotional activities (with consent).
     

3. Legal Basis for Processing (Applicable to UK & EU Users)

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases:

  • Contractual Obligation: Processing data to fulfill bookings.

  • Legitimate Interest: Enhancing website experience and security.

  • Legal Compliance: Meeting tax, fraud prevention, and regulatory requirements.

  • Consent: For marketing and promotional emails.
     

4. Data Sharing and Third-Party Disclosure

We may share your information with:

  • Payment Processors (e.g., PayPal, Stripe) for transactions.

  • Service Providers assisting in website hosting, analytics, and marketing.

  • Regulatory Authorities when required by law.

  • Marketing Partners (with your consent).
     

5. Data Retention
We retain your data:

  • For as long as necessary to fulfill service obligations.

  • To comply with legal and tax requirements.

  • Until you request deletion (subject to legal restrictions).
     

6. Your Rights
Depending on your jurisdiction, you may have the right to:

  • Access your personal data.

  • Request correction or deletion of data.

  • Opt out of marketing communications.

  • Request data portability (for EU & UK users).

  • File complaints with relevant authorities (e.g., ICO in the UK or FTC in the U.S.).
     

7. Data Security
We use encryption, secure servers, and access controls to protect personal data.

8. International Data Transfers
We may transfer your data to servers outside your home country, including the United States, the United Kingdom, and Jamaica. We ensure compliance with data protection laws through Standard Contractual Clauses (SCCs) or equivalent safeguards.

9. Cookies and Tracking Technologies
We use cookies to:

  • Analyze website traffic.

  • Remember user preferences.

  • Improve user experience.

You can adjust cookie settings in your browser.

10. Contact Information
For any inquiries regarding this policy, contact us at:
📧 Email: gwync@tallawahoutpost.com 
📞 Phone: +1 (876) 835-9948
📍 Address: Part of Unity Hall, Montego Bay, Jamaica

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